Privacy Policy

Who we are

Welcome to Pushing Limits Coaching. Protecting your privacy is important to us. This policy explains how the personal information we collect will be treated. Our website address is: https://pushinglimitscoaching.com.au. Pushing Limits Coaching is a business founded and operated by Danielle McKenzie and Bonnie Hancock – sports coaches. They can be contacted by email at danielle@pushinglimitscoaching.com.au, bonnie@pushinglimitscoaching.com.au.

Source: WordPress

What personal data we collect and why we collect it:

Personal data is not just created by you as the user interacting with our site, Pushing Limits Coaching. It is also generated from technical processes that you use on our site, such as contact forms, comments, cookies, analytics, and third party embeds. Pushing Limits Coaching website is created using WordPress. By default, WordPress does not collect any personal data about visitors, and it only collects the data shown on the User Profile screen from registered users. However, some of the plugins used in creating and maintaining this website may collect personal data. These will be covered in this policy.

Contact Forms

This site uses the WP forms lite plugin to create the forms used throughout the website. These forms collect data, such as your name and email address. WordPress and Pushing Limits Coaching will have access to this information. This plugin stores the data input sent through the forms found on this website, along with any meta-information about the submissions. This includes the time stamp, the origin IP address, and the browser. You can read more about WP forms lite own privacy policy, here.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen option cookies last for a year. If you select “Remember Me,” your login will continue for two weeks. If you log out of your account, the login cookies will be removed.

The Stripe plugin/extension sets the following cookies:

wp_woocommerce_session_HASH

_stripe_mid – Learn more https://stripe.com/gb/privacy

_stripe_sid – Learn more https://stripe.com/gb/privacy

Please see the Stripe Privacy Policy for more details.  https://stripe.com/gb/privacy

Embedded content from other websites

Content on this site may include embedded content (such as videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These other websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Who we share your data with

By default WordPress does not share any personal data with anyone. For this site, the following third parties are used: WooCommerce, WooCommerce Stripe, Elementor Pro, WP forms lite plugins.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. Once your comment is approved, your Gravatar profile picture will be visible in the context of your comment.

Who we share your data with

By default WordPress does not share any personal data with anyone. For this site, the following third parties are used: WooCommerce, WooCommerce Stripe, Elementor Pro, WP forms lite plugins.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. Other collected information will be retained indefinitely or at the discretion of Pushing Limits Coaching.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account with this site, or have left comments, you can request that we erase certain personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

WooCommerce

Where we send your data

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.

Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.

Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order.
  • Respond to your requests, including refunds and complaints.
  • Process payments and prevent fraud.
  • Set up your account for our store.
  • Comply with any legal obligations we have, such as calculating taxes.
  • Improve our store offerings.
  • Send you marketing messages, if you choose to receive them.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Danielle Mckenzie and Bonnie Hancock from Pushing Limits Coaching team have access to the information you provide us.

Order information like what was purchased, when it was purchased and where it should be sent, and

Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfil orders, process refunds and support you.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details. https://www.paypal.com/us/webapps/mpp/ua/privacy-full

Stripe

This plugin/extension sets the following cookies:

wp_woocommerce_session_HASH

_stripe_mid – Learn more https://stripe.com/gb/privacy

_stripe_sid – Learn more https://stripe.com/gb/privacy

Please see the Stripe Privacy Policy for more details.  https://stripe.com/gb/privacy